Welcome to Bottomline Customer Support
Search frequently asked questions
Ask your question by entering it here, or choose from the list of frequently asked questions below.
Obtaining a users consent for the UK Verification
Using the ‘script’ written with the tooltip on the final Verification screen of V-Series Online or, as a tick box on your own website. Here is the text used to gather the informed consent required ahead of the UK Verification step:
As a part of our credit checking process, we need to confirm the details provided against a Credit Reference Agency (CRA) – A record of this check is stored by the CRA.
It is not used in any credit risk scoring and does not affect credit ratings in any way.