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In order for the packages to be updated, what should the web.config file look like?
Please check that the web.config file in the root of the IIS site looks like this:
(leave what exists already)
<add key="VSeries.RootPackageDirectory" value="Packages"/>
<add key="VSeries.UpdateUrl" value="https://updates.bottomline.com/api/updates"/>
<add key="VSeries.UKAccountOwnershipVerifier.ForceOnline" value="true"/>
<add key="VSeries.UKBankVerifier.ForceOnline" value="false"/>
<add key="VSeries.IbanVerifier.ForceOnline" value="true"/>
<add key="VSeries.IbanAdvancedVerifier.ForceOnline" value="true"/>
On a small number of occasions, we have found this section of the web.config file to be missing.
Please Note: You may want to save the original file BEFORE editing it to include the aforementioned changes.