Show menu Show search

Welcome to Bottomline Customer Support

Search frequently asked questions

Ask your question by entering it here, or choose from the list of frequently asked questions below.

How can I find my Transform Log Files?

During installation the DATA path directory (where the logs reside) can be changed if required.

There is an easy way to locate the path to the DATA folder using the following steps:

1. Use Windows Explorer

2. Locate the installation path where you installed Transform (example below)

C:\Program Files (x86)\Bottomline Technologies\Transform Foundation Server\config\system-config.xml

3. Open system-config.xml

There will be a line in the XML: (example below)
<stringVariable name=""DATAPATH"">D:\Data</stringVariable>

4. Under the DATA folder you will find the Logs folder

Did this answer your question?

Your feedback will help us to keep improving this website.

Yes: No: