Welcome to Bottomline Customer Support
Search frequently asked questions
Ask your question by entering it here, or choose from the list of frequently asked questions below.
Smart Cards FAQs
- Is eSigner compatible with my OS and Browser?
- How do I Install Gemalto and ensure my Smart Card is setup correctly for first time use?
- Unable to find smart card - Card reader is flashing
- How do I check my smart card is setup correctly?
- How do I manually install CA Certificates?
- How do I register my Smart Card certificates?
- My Smart Card is locked - How can I unlock this?
- I am trying to register my smart card certificates in the Gemalto software, but I can't find the classic client toolbox? I am using Windows 8 or 8.1
- How do I change the PIN number for my Smart Card?
- How can I order a new/replacement Smart Card?