Show menu Show search

Welcome to Bottomline Customer Support

Search frequently asked questions

Ask your question by entering it here, or choose from the list of frequently asked questions below.

Can PT-X Protect flag all first time payments to new bank accounts?

Yes. Many fraud attempts occur when a legitimate payment is modified and diverted into a new account. PT-X Protect flags all first time payments to new bank accounts. Users can validate a number of details to establish the payment and account details are genuine and that correct vendor onboarding processes for new suppliers have been followed.

PT-X Protect can also prevent increasingly sophisticated fraud attempts such as ‘CEO fraud’ that request payments to be made that circumvent normal internal payment processes.

‘First payment to account’ enables fraudulent changes to vendor payment details common in external invoice fraud to be quickly identified. This avoids the loss of cash to the business, and late payment to the intended vendor.

For more information, please contact emea-info@bottomline.com

Did this answer your question?

Your feedback will help us to keep improving this website.

Yes: No: