Show menu Show search

Welcome to Bottomline Customer Support

Search frequently asked questions

Ask your question by entering it here, or choose from the list of frequently asked questions below.

Why does my Password expire straight away after a password reset

After resetting a user’s password, if it immediately expires the most likely cause is that PT-X drive is using this account to connect to PT-X. 

If you are using PT-X drive please see the following article:

If you are not using PT-X drive, please contact Bottomline support on 0118 925 8250 for this to be investigated further.

Did this answer your question?

Your feedback will help us to keep improving this website.

Yes: No: