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Welcome to Bottomline Customer Support

Search frequently asked questions

Ask your question by entering it here, or choose from the list of frequently asked questions below.

How do I create a mandate?

Once you have created a contact, the 'Mandates' tab will appear against the 'Contact info'.

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Click on the 'Mandates' tab and then you will be asked to create a new mandate.

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Enter the mandate information, with or without a plan and then save.

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