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How do I add a one off collection manually

To add a one off collection to an existing mandate please follow the instructions below:

1. Click on 'Collections'.

2. 'Contacts'

3. Select the Contact you wish to make the collection.

4.  Click 'Mandates'.

5. Select the Mandate you wish to collect from.

6. 'One-off transaction'.

7. Enter the collection details as required.

8. Save.


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