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Welcome to Bottomline Customer Support

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What information is required to fill in the ad hoc template spreadsheet?

You will require the following information to complete the ad hoc template spreadsheet

- DD Reference

- Amount

- Due date  - format yyyy-mm-dd

In addition you can also add comments and the transaction code. These are optional fields.

If you require a copy of the spreadsheet to upload ad hoc collections in bulk please contact Bottomline Customer Support by dialling +44 (0)118 925 8250 and choosing option 3 for Technical Support.

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