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Welcome to Bottomline Customer Support

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How do I complete a password reset?

To reset a user login password for PT-X Connect, please go to the PT-X Connect home screen and click on ‘Recover Password’.

It will then ask you to confirm your email address.

Once you have clicked on ‘Confirm’, a system generated email will be sent to your inbox.

Please note: Please check your Junk or Spam folders for the password reset email if it does not come through to your Inbox.

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