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How should I configure Google Chrome when using PT-X?

When using Google Chrome, you will just need to check the following setting. In the browser bar at the top of the screen you will see a’ plug-in’ blocked message.

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Click on the blocked icon and allow all pop ups.

Refresh the page by pressing the F5 key and the icon will disappear and pop ups will be allowed.

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Once you have changed the settings in your internet browser, the final step is to install a small file to allow the PT-X software and the smart card software to communicate with each other. You will be prompted to install the software when you try to either download reports or send a payment.


The prompt will appear as follows:

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1. Click on the 'Download installer' button.
2. At the bottom of your screen you will receive a prompt.

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3. Click 'Run'.
4. Follow the install wizard.

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5. Click 'Next'.
6. When complete please click 'Finish'.
7. Press the F5 key to refresh the page.

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