Show menu Show search

Welcome to Bottomline Customer Support

Search frequently asked questions

Ask your question by entering it here, or choose from the list of frequently asked questions below.

What options do we have to secure our users authentication details in line with MFA changes in PT-X?

Multi Factor Authentication is now a standard function of PT-X, available to every user without charge. It is no longer an optional module, and we will require all users to enable it on their accounts, PT-X will also no longer support login without a second factor. We consider this to be the minimum level of security to ensure our user community remains protected against threats.

All PT-X users have the choice to use a simple and straightforward key-fob style one time passcode token, or a PT-X OTP Authenticator app (available on both iOS and Andriod versions) to access PT-X.

To discuss further and to order key-fob tokens, please contact us:
TEL: 0118 925 8250 and select option 1.

Did this answer your question?

Your feedback will help us to keep improving this website.

Yes: No: