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Welcome to Bottomline Customer Support

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How can I send an Ad-hoc payment?

To manually enter Ad-hoc payments please follow the instructions below:

1. Select the payer from your list and then under 'Payments' on the right hand side, select 'Ad-hoc Payment'.

2. Add the amount and select your due date.

3. Add a comment if you wish and then select 'OK'.

4. This is then moved to the 'Outbox'.

5. If you get an error to say 'Payer is not defined' this is a browser issue. Check browser and version compatibility please see article: What is PDS compatible with?

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