Show menu Show search

Welcome to Bottomline Customer Support

Search frequently asked questions

Ask your question by entering it here, or choose from the list of frequently asked questions below.

I am unable to print letters, what can I do?

This could be an issue with the printing configuration setup in Internet Explorer (IE).

1. If a letter isn’t printing correctly, please check the page set up for IE ('File' >'Page Set-up') – make sure that it’s A4 Portrait and ensure that “Enable shrink to fit” it un-ticked.

2. Margins all need to be 19.05mm

3. All Headers and Footers under page set-up need to be set as empty.

Did this answer your question?

Your feedback will help us to keep improving this website.

Yes: No: