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Welcome to Bottomline Customer Support

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What is my Contact ID and Password?

The Contact ID and password are log-in credentials used to access the Bacs Payment Services website:(https://paymentservices.bacs.co.uk)

The Contact ID and password are only used if the Service User does not own a Bacstel-IP Smartcard. For confirmation of these details, you will need to contact the Bacs department of your sponsoring bank.

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