Welcome to Bottomline Customer Support
Search frequently asked questions
Ask your question by entering it here, or choose from the list of frequently asked questions below.
What is the Bacstel-IP submission summary report?
A submission summary report is generated for every payment or AUDDIS file transmitted to Bacs and will automatically be downloaded following every submission. The report indicates whether the submitted file has been accepted by Bacs. This report is like a 'receipt' from Bacs confirming the submission will be processed and contains information on what will be submitted. It is important that you check this report after every submission to make sure Bacs have accepted the submission and that the information being processed is correct.
To check this report and to find it in your software please check the following article: