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How can I reset my user password?

To reset a user’s password in ePay please follow the instructions below:

1. Log into the software under the administrator account.

Please Note: If you require default login details please call support on:

Tel: +44 (0) 118 925 8250 (option 2)

2. Once you are logged in, select 'Administration' and then 'Users'.

 On the right you will see a list of the different users currently registered to this installation.

3. Highlight the user you wish to amend.

4. At the bottom of the screen you can add and confirm a new password for the user.

Please Note: There is an option for the user to change their password upon first login.

user-password-reset2

5.Once this has been completed, click 'Save' at the top of the screen.

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