Welcome to Bottomline Customer Support
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How can I reset the Administrator Password on ePay?
If you require an administrator password reset please send the following to: firstname.lastname@example.org
1. Authorisation on company letter headed paper. This MUST be signed by a Senior Manger (preferably a user on the system)
2. Please also make sure that you include your company name and details within the email.
If you have any other queries, contact Bottomline Customer Support by dialling +44 (0)118 825 8250 and choosing option 2 for Technical Support.