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Unable to login – Invalid username and password but the credentials are correct
If you are receiving an error stating your username and password is incorrect please check the version of the client you are using in comparison with the ePay server version, as these must match.
To do this please see the following article: After Installing the ePay client I get errors trying to login
If you are still experiencing issues or you need assistance resetting your password please see the following article: How can I reset my user password?