Show menu Show search

Welcome to Bottomline Customer Support

Search frequently asked questions

Ask your question by entering it here, or choose from the list of frequently asked questions below.

How do I Install ePay client?

Please follow these steps to install the client:

1. Run 'Client Setup.exe'.

2. In the window that appears, click ‘Install’.

Install-client-update1

3. When install wizard opens, click ‘Next’.

Install-client-update2

4. Select the destination you want to install the client. Click ‘Next’ to install to the default location.

Install-client-update3

5. Enter the name of the ePay server and click ‘Next’. This will be the machine that is running the 'Bottomline ePay' service. For assistance finding this from a working client see article: How can I locate my ePay server?

Please Note: If you are using ePay 2.0, this will be called the 'Bottomline ePay' service.

Install-client-update4

6. Click ‘Install’.

Install-client-update5

7. Click ‘Finish’.

Install-client-update6

8. You will the get the following message to show your install was complete.

Install-client-update7

Did this answer your question?

Your feedback will help us to keep improving this website.

Yes: No: