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Welcome to Bottomline Customer Support

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How can I locate / change my input file path?

To locate your input file:

You will need to log into the software under the administrator account.

Once logged in select 'Administration' from the menu and then 'Payment Profiles'. On the right you will see a list of payment profiles. Highlight the one you will be submitting through. At the bottom of the screen click on the 'Processing Rules' tab.

Under this tab you will see an option for 'File name and location'. highlighting this will produce a browse button on the right '...'.

Click on this button and you will see details on the location of your Input files.

You will then be able to change the input file path:

To do this please click on the browse button next to the 'Folder' path. This will then allow you to browse to a new input location. Alternatively please copy the new input file path into the 'Folder field'.

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