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How can I extract my file format from ePay?
Should you need to extract your file format from ePay, please follow the instructions below:
1. Log in as an Administrator.
2. Click on 'Administration' and then 'Payment Profiles'.
3. Highlight the Payment Profile you wish to amend.
4. Click on the 'Processing Rules' tab.
5. Here you will see an option for 'File Format'. Please make a note of which one you are using.
6. Then, click on the 'File Formats' from the menu on the left hand side.
7. Browse and highlight the file format that was being used.
8. At the top of the page, click the 'Export' button.