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Error: 'Address cannot be an empty string'
Please log into C-Series and go to 'Direct Debi't tab > 'Application List' > Choose the application you wish to amend > 'Debtors' > Choose debtor you wish to amend.
Please then check the following:
1. The Debtor has the Address 1 field filled in.
2. The Debtor has the Email address filled in.
These both must be present, for both post and email communication types.
If this is correct, please go to 'Direct Debit' tab > 'Admin' > 'Applications' > Choose the application you wish to amend > 'Edit' > 'Email Details' tab.
Please ensure that the 'From Details:' are filled in. These are as follows:
1. Name - The name from which you wish the recipient to see as the sender.
2. Email - This is the email address from where the email will be sent from.
If you wish to add an email subject / email body within this menu, please do so, but this is not necessary.