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How do I remove a user from C-Series / C-Series DDM?
We do not recommend removing a user, as they could have historical data attached to payments within the system that may be needed for audit purposes.
1. Log into the C-Series administration webpage.
2. Navigate to 'Client Maintenance' > 'Users and groups' > 'Client User' > 'Delete'.
3. Then request a different user to log back into the C-Series Administration webpage and navigate to 'Client Maintenance' > 'Users and groups' > 'Client User' > 'Approve'.
4. This will approve the deletion of the user. Once completed, the user will be removed from the system.