Show menu Show search

Welcome to Bottomline Customer Support

Search frequently asked questions

Ask your question by entering it here, or choose from the list of frequently asked questions below.

How can I authorise payments?

To authorise payments for processing:

1. Select the details of the relevant debtor.

2. In the 'Bank Payments' area of the details, click 'Bank Payments: Outbox'.

3. In the list of payments, select the checkbox next to the payments you want to authorise.

Please Note: To authorise all the listed payments, omit this step and use the 'Authorise All' option.

4. Click Actions, and then click ‘Authorise’.

Alternatively, if payments must be authorised by another user as well as you, click ‘Part Authorise’.

Did this answer your question?

Your feedback will help us to keep improving this website.

Yes: No: