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How do I find what version of C-Series I have?

This can be found in 3 different ways:

Option 1:

  1. Open up the login screen as normal where you would enter your username and password
  2. When on the Login screen, right click on the box where you would enter your username and password
  3. On the drop down menu click 'Source Information'
  4. Scroll down and look for 'Build Number =' or search for "Build Number"
  5. The version of software will appear after 'Build Number ='

If this does not work or you require more information, you can also:

We recommend that this is done by somebody in your IT department who has full access to the server and is familiar with your IT infrastructure.

Option 2:

  1. Log onto your application server
  2. Navigate to 'Start' > 'Control Panel' > 'Add / Remove Programs'.
  3. Scroll down this list and locate the CSeries installation
  4. This will give the entire build number for C-Series.

We recommend that this is done by somebody in your IT department who has full access to the server and is familiar with Microsoft SQL.

Option 3:

  1. If required the version can be obtained from within the SQL database.
  2. The Version and build history is found within the 'WEBSYSTEM.INSTALLATIONHISTORY' table within the C-Series database.

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