To find out what has been taken the user can go to the Bank Payments: History to check.
1. Click on the ‘Direct Debit tab’.
2. Then ‘Applications’.
3. Select the Application you wish to amend.
4. Then click ‘Debtors’.
5. Select the Debtor you wish to amend.
6. Select 'Bank Payments: History'.
You will need to 'Show all' and 'Apply Filter' on the left hand side to ensure that all the payments are generated.
This will show what has been sent in C-Series. If you wish wish to know what payments have actually credited their bank and what has been unpaid, then you will need to use the BACS ARUDD processing reports generated to identify unpaid transactions.