- Log into C-Series DDM.
- Click on the ‘Direct Debit’ tab.
- Click on ‘Debtors’.
- Select the debtor you wish to amend.
- Then browse to ‘Payment Plans’.
- Check the box next to the relevant payment plan.
- Click ‘Actions’.
- Then select ‘New or Cancelled’ depending on what notification you would like to generate.
Please Note: This will generate a notification in the ‘outbox’ which can then be authorised and submitted.