We recommend that this is done by somebody in your IT department who has full access to the server and is familiar with your IT infrastructure.
Please be aware that if you are using a HSM with C-Series 3.7 or lower then there is a possibility that stopping and starting the 'Bottomline Bacs Rest' service or the 'Bottomline Event Manager' service may result in duplicate files being submitted to Bacs.
Restart 'Bottomline Bacs Rest' service on the C-Series application server:
- 1. Browse to 'Start' and then 'All Programs'.
- 2. Click on 'Administrative tools'.
- 3. Then 'Services'.
- 4. 'Bottomline Bacs Rest Service'.
- 5. Stop and then restart this service.