- On the Bacway machine, open up the Bacway admin tool.
This can be done by:
- Searching for Bacway Admin Tool via the start bar.
- Browsing to the install directory and launching BacwayAdminTool.exe
(Default directory is C:\Program Files\Microgen\Bacway)
- After launching the admin tool you will be presented with the following message:
- Click Yes and the admin tool will load.
- Click General Settings
- Under the section Data Update Settings locate the Download URL
- Remove the current URL and replace with:
NOTE: Please ensure no spaces are copied before of after the above URL
- Click Apply General Settings Changes
- Click Exit, when presented with the following message to start the service click yes:
If you require any further assistance please contact Technical Support on 0845 370 7036. Please provide them with the steps you have taken and any information you have found.